| Naval Reserve
Distribution System Results in Major
Increase in Operational Effectiveness |
| Organization: Naval
Reserve |
| Sector: Government |
|
| Business Challenges |
 |
Manual and time-consuming
process to match sailors to jobs |
|
Lack of visibility
into career opportunities for sailors
|
|
Certain jobs are
undermanned and must be pushed to sailors |
|
| Results |
|
Self-service career
planning for sailors |
|
Optimized distribution
of sailors based on skills and mission
needs |
|
Higher retention
of Navy personnel and increased manning
levels |
|
| The
Naval Reserve is an important component
of the Navy, especially in times of
crisis. When additional forces are needed
to support the active duty commands,
the Naval Reserve must respond by finding
the best sailor to fill each job requirement.
|
|
| Business
Challenges |
| Currently,
matching sailors to jobs is a manual
and time-consuming process. Without
a clear measurement of each sailor’s
skills and abilities, it is difficult
to determine the best skills-based job
match for a sailor. Undermanned positions
must also be pushed manually to sailors.
Sailors in turn have little visibility
into the different job options available.
During times of crisis when the reserve
forces must be mobilized, the distribution
of sailors to the active duty commands
is far from optimized, since a view
into the overall skill capacity of the
reserve force is unavailable. |
|
| CellExchange
Solution |
| CellExchange, a
leader in collaborative business innovation
services and products that accelerate
deployment of enterprise applications,
worked with a team from the Naval Reserve
through its innovative Cambridge Executive
Workshop (CEW), identifying ways to
improve the Naval Reserve distribution
process.
The CEW is CellExchange's structured
collaborative forum where operations
and technology experts work with government
agencies and Fortune 1000 firms to
help executives, managers, end users,
and other stakeholders develop strategic
ideas to significantly improve operations
and implement them quickly. During
the CEW, CellExchange specialists
work with clients to:
|
|
|
Tap expert Harvard
and MIT resources to drive an unbiased
problem solving approach; |
|
Generate new, high-impact
ideas through CellExchange's unique
"left and right hand" framework; |
|
Identify the company's
"lazy assets" that can benefit
from new technologies and improved processes; |
|
Develop
compelling, comprehensive business case
with both financial and quality benefits. |
|
| Because of the compressed
three-week period of the CEW, the Navy
was able to quickly: |
|
|
Create a custom prototype of the
solution; |
|
Provide a framework for Rapid Application
Development (RAD); and |
|
Develop deployment roadmaps to quickly
capture maximum benefits. |
|
| CellExchange
had previously worked with the active
duty Navy to develop a career management
system that improved the distribution
of sailors. During this CEW, the application
was extended and further enhanced to
support the reserve forces as well.
A new mobilization module addressed
the need for rapid and optimized distribution
of reserve support based on mission
needs and sailor skills during a crisis
or war. The application also supported
the need to retain trained sailors with
valuable expertise through a life-long
support and benefits portal for exiting
active duty sailors. Through the portal,
the Naval Reserve can advertise Reserve
opportunities to retired sailors. |
|
| Solution
Benefits |
| The
application provides a major increase
in operational effectiveness. The Navy
benefits from a more consistent distribution
process for the active duty and reserve
forces, increased manning levels resulting
from the ability to incentivize hard
to fill positions, and higher retention
of prior service Navy personnel through
the life-long connection portal. Sailors
are empowered to explore career options
and find jobs that truly fit their preferences
and abilities. The optimum distribution
of sailor skills results in a better
prepared Navy. |
| |
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