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Application Portfolio Management
by Ari J. Salonen, PhD, CellExchange, Inc.

Capital projects are crucial to organization growth as they are investments for the future. Critical questions arise when investments are to be made – how much should be invested and in which projects? In most organizations, it is difficult to know if these decisions are being answered correctly. Capital project funding among business units tends to be tied to traditions or revenue generation, instead of organization needs, leading to local optimization of investments, and perhaps leaving the organization unprepared for the future.
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Innovation and Collaboration
by Business Innovation Services, CellExchange, Inc.

Innovation and collaboration are essential endeavors for any organization that seeks to remain competitive in a progressive marketplace to undertake. As technological and process-based advancements are made and adopted by rivals, a static organization loses its competitive advantage. Indeed, as new processes, products, and technologies are introduced over time, the organization faces the potential of assuming both an aura and reality of obsolescence.
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IT Risk Management
by Ari J. Salonen, PhD, CellExchange, Inc.

There are many providers of security products, assessment services, and training that follow standard security best practices. These types of activities are necessary to reduce the risks related to information technologies. However, improving the quality of risk management requires improvement the quality of the decisions that can be made surrounding the trade-offs between technologies and operations. Risk management is performed to enable business; to be effective any solution that is developed will need to focus on supporting the business needs and goals of the organization. Ultimately, the best solution for the management of IT security and operational risks will include the integration of best of breed elements of technology and processes from several vendors along with the culture and goals of a client.
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Left Hand-Right Hand Framework
by Ari J. Salonen, PhD, CellExchange, Inc.

Every day senior executives face a schizophrenic set of challenges. On one hand, they constantly struggle to manage current business more efficiently from day to day and quarter to quarter. At the same time, they must prepare for the long-term success of the organization by pushing into new, unproven business areas. In the following, we describe a framework to manage these seemingly contradicting goals. We use the model and our observations to illustrate how selected organizations have successfully tackled these operational and strategic challenges with solutions that build on their plain vanilla IT and organizational capabilities.
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The Rapid Application Development Process
by Issam J Zeinoun, CellExchange, Inc.

This paper introduces the Rapid Application Development process for software development and summarizes its advantages and limitations. A description of the goals of the process is given before presenting the various components that make up a RAD project. The team structure is also shown and the roles of each member are described. The RAD phases are defined by specifying their deliverables and the deliverables, in-turn, are detailed with recommendations on their use and content. Examples are given throughout the reading and some diagrams are presented as clarification tools.
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Unlocking Enterprise Data
by Business Innovation Services, CellExchange, Inc.

Although most companies maintain vast databases of customer, supplier and internal information, very little of this information is ever utilized. Revenue and market position can be greatly improved by unlocking enterprise data. Indeed, a major locomotive company that pursued this endeavor succeeded in lowering downtime due to repairs, saving $4000 per hour. Similarly, a large value-added reseller succeeded in turning widely varying and often negative margins into consistent profits at contract-mandated levels.
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